Frequently Asked Questions
We are pleased to help you
Find answers to your questions here, from info on your journey to the Club Med package, special requirements and more.
More questions about Club Med
More questions about your stay
Your online payment guide
Here are simple steps to processing your payment through your customer account
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Discover our resorts:
La Plantation d'Albion Club Med
Mauritius
Kani
MALDIVES
The Finolhu Villas
MALDIVES
An issue on your Customer Account?
Check our help page to answer your question related to our online Customer Account.
If you do not find an answer, do not hesitate to contact us at 03-2053 1888, at your disposal from:
Monday to Saturday (including public holidays): 09:00 - 18:30
Closed on Sunday
or email us at
askme.my@clubmedcustomerservice.com
View more Customer Account FAQ
Ski equipment
Ski equipment FAQ
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Discover our resorts
Les Arcs Panorama
France
The Grand Massif Samoëns Morillon Chalet-Apartments
France
La Rosière
France
Val d'Isère
France
Tignes
France
Valmorel
France
Valmorel
France
The Valmorel Chalet-Apartments
France
Kiroro Peak
Japan
