Contact us
To book or ask a question
Your Travel Advisor on WhatsApp
Phone Number: 03-2053 1888
Operating hours: 09:00 - 18:30
Monday to Saturday (including public holidays) Closed on Sunday
Meetings & Events
For your seminars, incentive programmmes, rent a resort, weddings... Visit our dedicated website to request a quote.
Media contact
For enquiries, please contact:
Jade TAN - PR & Communications Manager, Singapore & Malaysia
Level 17B, Axiata Tower, Jalan Stesen 5, 50470 Kuala Lumpur, Malaysia
✉
jade.tan@clubmed.com
FAQ
Our FAQ section is designed to provide you with answers to our commonly asked questions, from information on your journey and the Club Med package, to changes in your booking, special requirements, booking online and the Great Members scheme.
For more information please refer to our full FAQ
here
Terms & Conditions
Please note the complaint must be received within 28 days of the completion of your holiday. Please quote your membership and file numbers to enable us to process your complaint quickly and efficiently.
Club Med has an obligation to acknowledge your complaint within 14 days, and to send a full reply to your complaint within 28 days.
For more information please refer to our full terms and conditions
here