La Plagne 2100 France

Great week as always
13 years club med
3rd time at this resort 👍have already booked 5 single rooms for next season

Very clean good choice of meals although as they are catering for large numbers the vegetables tended to be overcooked and I did get fed up with vegetable soup every day. Some of the meat was a bit tough,fish was nice and very good desserts. Room was small but clean and sufficient I was disappointed the only English TV channel was France 24 news channel not exactly entertaining.

This is my third trip to club med La Plagne and already booking for next year. Yes the club is a bit dated round the edges as many reviews say but compared to other club med destination, in newer resorts, everything they offer make this a truly exceptional value for money trip for our team of 7 friends. This year was the first year we thought we’d try the ski lessons. Weather and snow conditions were great so we opted for 3A as it included a bit of off piste. With the group we had and the excellent ESF instructor Nico (Nicolas Jacquemart) we ended up with 5 days solid of the best off piste skiing and learning I have had in 40+ years of skiing. Nico was safe, friendly and fun, measured our group brilliantly over the week and pushed us all to our safe limits. Can’t believe we haven’t used this service before… a must…

As for the rest of the resort with a new manager the service, food and attentive staff seem to have moved up a notch if that is possible. Serving this number of guests with great food and drinks on mass is a challenge they meet everyday with a smile. The entertainment isn’t usually to our taste as a bit too amateurish but can be fun but this year there was more live music from bands and this was excellent - especially the Grasslers.

I know next year may be last before refurb (they hinted at this last year) but a few things to note / fix / change

The app is great but I couldn’t book a massage on it despite it saying you could in your leaflets. The previous two years it was fully booked on arrival so this year I finally managed to get the last slot by going through ski solutions … booking needs to be in app and easier. Aisha (not sure how to spell) was great and really sorted my body after three days of tough off piste. However in the spa the hot tub didn’t seem to work properly with no bubbles and the steam room was too hot.

Another general issue is confusion of member status and how points work. To make life easier when we first booked I was group leader so booked the trip. For the 2nd trip, it was easier for those coming from Scotland to book their group separately. We all got app notifications that we had €50 vouchers but only realized on spending that this was one per group not each.. really not clear. It has also become clear we should all have booked individually and after a few trips we’d each get this voucher. Our English group of 4 wanted to split to 2 groups of 2 as jointly we have 40,000 points so we’d get a voucher for each group but we’ve been told CM won’t split them and only I can keep the points as group leader. This seems very short sighted as we are more likely to book more club med family trips as smaller groups or individuals so good to have more flexibility and clearer rules…

Pool table great but can you get new cues and have a chalk attached to the table so it doesn’t wander - also a light overhead would help.

Other than the above still 5/5 from me and a big shout out to Nico who made the trip for us this year

Great fun week with 6 friends. Highlight this year was the 5 days of ski lessons / guiding with brilliant ESF instructor, NICO.
Been to CM La Plagne twice before (catering & service excellent), but not used the included lessons until this visit (why not? I now ask myself).
Nico’s skills, knowledge, enthusiasm, & personality, coupled with great off-piste ski conditions this week, made it an even more brilliant trip.